1. Acceptance of Terms
By purchasing products from MORLEOS Glass Bottle Shop ("we," "us," or "our"),
you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above,
please do not purchase from our store.
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity
("you") and MORLEOS Glass Bottle Shop, concerning your purchase and use of our premium glassware products.
Last Updated: December 12, 2025
2. Product Description
MORLEOS Glass Bottle Shop specializes in premium polycarbonate glassware including but not limited to:
- Wine & Cocktail Glasses: Champagne flutes, martini glasses, margarita glasses from €2.00-€4.00
- Water & Low Glasses: Everyday drinking glasses with relief patterns and carved designs from €2.50-€7.20
- Decorative Vases: Transparent flower vases and luxury colored vases from €8.74-€17.00
- Specialty Items: Shot glasses and custom polycarbonate glassware
- Premium Materials: All products made from BPA-free, unbreakable polycarbonate
- Quality Guarantee: 30+ years of manufacturing expertise and craftsmanship
We reserve the right to modify product availability, discontinue items, or update specifications at any time without prior notice.
All products are subject to availability and may have varying delivery times.
3. Orders and Customer Information
To place orders and complete purchases, you may be required to provide customer information. When ordering, you agree to:
- Provide accurate, current, and complete shipping and billing information
- Ensure all contact information is valid for order confirmation and delivery
- Accept responsibility for any delays caused by incorrect or incomplete information
- Notify us immediately of any changes to your order or delivery requirements
We reserve the right to refuse orders, cancel purchases, or request additional verification at our sole discretion,
particularly in cases of suspected fraud, incomplete information, or violation of these terms.
4. Pricing and Payment Terms
Our products are offered at the following price ranges as displayed on our website:
- Basic Collection (€2.00-€3.25): Champagne flutes, shot glasses, and basic drinking glasses
- Premium Collection (€4.75): Twinlight series tall glasses with enhanced features
- Luxury Collection (€8.74-€17.00): Decorative vases and specialty glassware
- Free Shipping: Available on orders over €50.00
Payment Terms:
- All prices are displayed in Euros (€) but multiple currencies are supported
- Payment is required at the time of order placement
- We accept credit cards, PayPal, and cash on delivery (where available)
- PayPal payments incur a 1.24% processing fee
- All sales are final unless products are defective or damaged during shipping
- Prices are subject to change without notice
5. Product Quality and Specifications
MORLEOS Quality Standards:
- All products are manufactured from premium polycarbonate (PC) and polypropylene (PP) materials
- Products are BPA-free, food-safe, and environmentally friendly
- Unbreakable construction with 30+ years of manufacturing expertise
- All items are dishwasher safe and UV resistant
Product Specifications:
- Capacity, dimensions, and weight specifications are provided for each product
- Colors and transparency may vary slightly from website images
- Products are designed for both commercial and residential use
- Manufacturing tolerances may result in minor variations in size and appearance
Intellectual Property:
- MORLEOS brand name and product designs are proprietary
- Product images and descriptions are protected by copyright
- Customers may not resell products using our brand name or marketing materials
6. Shipping and Delivery Policy
Our shipping and delivery practices include:
- Shipping Costs: Calculated based on destination and order weight
- Free Shipping: Available on orders over €50.00 to eligible locations
- Delivery Time: Estimated delivery times provided at checkout
- Packaging: All glassware is carefully packaged to prevent damage during transit
- International Shipping: Available to select countries with additional customs fees
- Order Tracking: Tracking information provided once orders are shipped
Privacy and Data Protection:
- Customer information is collected only for order processing and delivery
- Personal data is protected according to applicable privacy laws
- We do not sell or share customer information with third parties
- Payment information is processed securely through encrypted connections
7. Returns, Exchanges, and Warranty
Return Policy:
- Products may be returned within 30 days if defective or damaged during shipping
- Items must be unused and in original packaging for returns
- Custom or personalized items cannot be returned unless defective
- Return shipping costs are covered by us for defective items
Warranty and Quality Guarantee:
- All MORLEOS products are guaranteed against manufacturing defects
- Polycarbonate construction ensures unbreakable performance under normal use
- Warranty does not cover damage from misuse, extreme temperatures, or chemicals
- Replacement or refund provided for verified manufacturing defects
Limitation of Liability:
- Our liability is limited to the purchase price of the specific product
- We are not liable for indirect or consequential damages
- Products are intended for normal household and commercial use
- Customers assume responsibility for proper care and handling
8. Order Cancellation and Modifications
Order Cancellation:
- Orders may be cancelled within 2 hours of placement if not yet processed
- Cancellation requests must be submitted via email or customer support
- Refunds for cancelled orders are processed within 5-7 business days
- Orders that have already shipped cannot be cancelled
Order Modifications:
- Changes to shipping address or product selection may be possible before processing
- Contact customer support immediately for modification requests
- Additional charges may apply for expedited shipping or product upgrades
Account Termination:
- We reserve the right to refuse service for fraudulent or abusive behavior
- Repeated returns or chargebacks may result in account restrictions
- Customer accounts may be suspended for violation of these terms
9. Governing Law and Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of the European Union
and the country where MORLEOS Glass Bottle Shop is established, without regard to conflict of law principles.
Any disputes arising from these terms or our services shall be resolved through:
- Direct Communication: Initial attempt to resolve disputes through direct communication
- Mediation: If direct communication fails, disputes may be submitted to mediation
- Arbitration: Binding arbitration as a final resort for unresolved disputes
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately
upon posting to our website. Your continued use of our services after any changes constitutes acceptance
of the new terms.
For significant changes, we will provide notice through:
- Email notification to registered users
- Prominent notice on our website
- In-app notifications where applicable
11. Contact Information
If you have any questions about these Terms of Service or our products, please contact us:
- Website: morleos-shop.com
- Email: info@morleos-shop.com
- Support: support@morleos-shop.com
- Business Hours: Monday-Friday, 9AM-6PM CET
- Response Time: Within 24 hours for all inquiries
For urgent matters regarding damaged products or shipping issues, please mark your communication as "URGENT" in the subject line.